How do I change the status to back order when the received quantity is zero?
Change the Receive Inventory screen to use "back order" as
the Received Status when you enter a purchase order number but enter 0
(zero) as the received quantity.

Status is backorder
When this option is not selected, the Received Status will show "No"
instead of "Back Order" when the quantity received is zero.
Showing a warning message
1. Open Connect Accounts Payable > Purchases
and Requisitions > Receive Inventory.
2. Click Options (F12).
3. Click to select the checkbox titled Set
Received Status to Back Order When Received Quantity Is Zero.
4. Click OK.
Connect displays a warning message
when the inventory on a purchase order has already been recorded.
Copyright © 2025 Caselle, Incorporated. All rights reserved.
Related Articles
How do I change vendor status to inactive?
Changing the vendor status for active to inactive will stop users from selecting the vendor to create requisitions, purchase orders, invoices, and payments. Using this option will preserve the vendor record in the Vendor table. What if I want to ...
How do I record inventory? (Requisitions and POs)
After you send a purchase order to a vendor to fill, the vendor will fill the order and send the requested items to you. When you receive the shipment, use Receive Inventory to record the quantity received and change the status of the ordered item to ...
How do I change the direct payment status to active?
This is part of the process for setting up a direct payment account. After you test the direct payment as a prenotification, what is the processing status of the prenotification? The prenotification is successful. You're ready to change the direct ...
How do I print a Requisition Status Report? (Inquiry)
Print a Requisition Status Report for the requisition that you're viewing in Requisition Inquiry. Use this report to show the requisition approval status as approved, canceled, or pending. Printing a Requisition Status Report from Requisition Inquiry ...
How do I print a Requisition Status Report? (Inquiry)
Print a Requisition Status Report for the requisition that you're viewing in Requisition Inquiry. Use this report to show the requisition approval status as approved, canceled, or pending. Printing a Requisition Status Report from Requisition Inquiry ...