Changing a payment entry updates the details of a recorded payment—so the transaction accurately reflects what was received and how it should be handled.

What it does

It allows you to correct or refine key information, such as the amount, payment method, date, or associated account.

Why you would change it

You’d update a payment entry when the original record doesn’t fully match the real transaction:

• Correct entry errors
  Fix mistakes in amount, payment type (cash, check, card), or date.
  
  
• Update payment details
  Add or revise reference information, such as check numbers or notes.
  
  
• Fix account or license association
  Ensure the payment is tied to the correct owner, animal, or license.
  
  
• Align with actual receipt
  Reflect what was truly collected, especially if something was entered quickly or offline.

In practice

Changing a payment entry keeps the transaction itself intact while ensuring its details are accurate. This helps maintain clean records, supports reconciliation, and ensures the account balance reflects reality.

1. Open Connect Animal License > Licenses > Enter Payments.

2. Click Edit (CTRL+E).

3. Enter the Date.

On what date was the payment entered?

• Type in the MM/DD/YYYY in the Date field. All of the payment transactions will display in the grid, located on the lower right portion of the form.

4. Use the grid to identify which transaction to edit.

5. Type the transaction's reference number in the Reference Number field.

6. Now, update the payment entry.

7. Click Save (CTRL+S).

The updated payment is saved.