Close_Case_Warnings

Close Case Warnings

A Closed Case warning is a system notification that alerts users when they are attempting to access, modify, or process a case that has already been marked as closed. The warning helps prevent unintended changes to finalized case records and reminds users that the case may require reopening before additional activity can occur. Courts use Closed Case warnings to protect the integrity of case records, maintain accurate reporting, and ensure finalized cases are not accidentally altered without proper authorization or review.

A case is closed when a user assigns a closed status to the case. Users cannot add, modify, or delete transactions from a closed case. You can set up the default settings to display a warning message when a user enter the case number for a closed case. Displaying a warning message will not prevent you from closing the case.

Usually, when a case is closed the

  • Follow-ups are completed.

  • Offense charges are disposed.

  • Alternate orders are filled.

  • Trusts are disposed.

  • Warrants are disposed.

  • Driver license status is resolved.

  • Case balance is zero.


Use the Options (F12) > Close Warnings tab to display a warning message when you attempt to close a case with

  • Follow-ups that need to be completed.

  • Offense charges that to be disposed.

  • Alternate orders that need to be completed.

  • Outstanding trusts.

  • Outstanding warrants

  • A pending driver license status.

  • A case balance that is not zero.

 

Add/remove a closed case warning

Set up the options to display a closed case warning on the Case entry screen.

Do this...

1. Open Connect Court Management > Cases > Modify Existing Cases.

2. Click Options (F12).

3. Click the Close Warnings tab.

4. To add a warning, select the checkbox next to the warning description. To remove a warning, deselect the checkbox.

 

Re-open a closed case

Open a case that has a closed case transaction recorded on it.

Do this ...

1. Open Connect Court Management > Cases > Modify Existing Cases.

2. Look up the case number. Press Enter to display the case properties.

3. Find the transaction that records the closed case code and delete it.

 

 

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