How do I show/hide alert messages?
If an alert message is saved in the customer's file, the alert message will not show up in Customer Inquiry unless Customer Inquiry is set up to show alert messages.
You would show or hide an alert message to control when important notifications or warnings appear within the court management system. Alert messages may notify users about issues such as closed cases, outstanding balances, warrants, payment problems, scheduling conflicts, or other critical case activity.
Courts use alert messages to improve communication, prevent processing errors, and ensure staff are aware of important information while working in the system. Showing or hiding alerts allows the court to customize workflows, reduce unnecessary interruptions, and focus attention on the most relevant notifications for daily operations.
Do this...
1. Open Connect Court Management > Case Inquiry.
2. Click Options (F12).
3. To show alert messages, click to select the Alert Message checkbox. To hide alert messages, remove the checkmark.
4. Click OK.
The alert message setting is saved.
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