How do I check account balances? (Account Inquiry)
Verify amounts received from Caselle subsystems have posted to General Ledger.
Checking account balances
1. Open Connect General Ledger > Account Inquiry.
2. Verify that the amounts updated from the associated Connect applications have been updated correctly.
3. Verify the following items:
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Verify the cash account balances in General Ledger matches the bank reconciliation ending balance.
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Verify that Utility Billing Accounts Receivable accounts match the Accounts Receivable by Service report from Utility Management.
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Verify that Accounts Receivable AR accounts match the AR by Category report from Accounts Receivable.
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Verify that Accounts Payable accounts match the Unpaid Invoice report from Accounts Payable.
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Verify that Cash Clearing accounts have zero balances.
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Verify that Payroll liability amounts are within normal expectations.
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