Error_Benefits_not_calculated

Error: Benefits not calculated

Issue

The benefits were not calculated. 

 

Explanation

The benefit is missing information such as

  • a valid GL account

  • a benefit is set to do not allocate or use employee allocations

  • a benefit is set to use employee allocations and there is an error with the employee allocation percentages. 

 

Solution

To fix this issue, start by verifying the benefit pay code information in Modify Existing Employees. 

1. Open Connect Payroll > Employees > Modify Existing Employees. 

2. Look up the employee record. The employee number is included in the error report. 

3. Click to select the Pay Codes tab. Double-click a pay code to review the GL accounts and allocation method. 

 

4. If there are issues with employee allocations, click to select the Positions tab > Allocations tab. Verify the employee allocation total equals 100%. 


 

 

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