Search for employees that have "Do Not Calculate" selected as the ARP (Account/Rate/Percent) type on the employee's pay code. When the "Do Not Calculate" ARP setting is used on a tax type pay code, it causes reporting errors.
1. Open Connect Payroll > Employees > Checkout.
2. Click to select the Employee Information checkbox.
Employee information checkbox
3. Click to select the Check for Tax Pay Codes Set up to Do Not Calculate checkbox.
Check for tax pay codes set to do not calculate checkbox
4. Click GO (CTRL+G).
The error report lists the employee number, employee name, and pay code sub code that is set to do not calculate.
This error means the pay code is set to do not calculate and it should not be. To fix this error, follow these troubleshooting steps.
First, check if the tax pay code in the employee pay codes is set to do not calculate
Next, do the same check on the employee pay codes that do not calculate in Modify Existing Employees (Employees > Modify Existing Employees).
Second, rerun routines that calculated an amount using the pay code
The error report will list the employee number and the check type or amount that used the pay code to calculate. Use the information provided on the error report to recalculate the amount.
Third, run Checkout again to verify the error is resolved
When the error is resolved, it will be excluded from the error report (Employees > Checkout).
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