Since_my_last_update_my_state_retirement_report_no_longer_exists_and_the_pre_populated_one_doesn_t_work._How_do_I_fix_this_

Since my last update, my state retirement report no longer exists and the pre-populated one doesn't work. How do I fix this?

Issue

Since I installed the 2025.02 release, my state retirement report (UT) doesn't exist. When I try to use the new state retirement master report, it doesn't work the way my site needs it to work. 

 

Explanation

The UT state retirement report was updated to support the new reporting requirements for 2025. The report also uses a new look and feel. 

 

Solution

To fix this issue, 

  • open the new state retirement report and set up a new report definition. You can use your old state retirement report to look up the pay codes and reporting options and use that information to set up the new report definition. If you run the new report (Reports > State Retirement Report), you will not be able to open the old report defintion that was set up using the state retirement report from an earlier version. 

 

  • you can also open the new state retirement report and click No when you are given the option to open the new report. Clicking No will launch the state retirement report you were using before the new version was installed. 

New report exists

 

 

  • run the old state retirement report until you have time to set up a new report definition for the new state retirement report. (Reports > Old Reports > State Retirement Report (old))  

Reports menu, Old Reports

 

 

 

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