Use this list of questions to troubleshoot the reasons why an employee was not included in the state retirement report. When an employee is missing from a state retirement report, there's usually a good chance the state retirement fields in an employee's record need to be checked and verified.

 

Is the employee subject to a retirement pay code?

1. Open Connect Payroll > Employees > Modify Existing Employees.

2. Use the field titled Employee to enter the employee name or number.

3. Click to select the Pay Codes tab.

4. Look for the state retirement pay codes that should be assigned to the employee.

5. Make sure a rate is loaded on the employer's portion of the state retirement pay code.

 

Are the state unemployment fields on the employee's record filled in?

1. Open Connect Payroll > Employees > Modify Existing Employees.

2. Use the field titled Employee to enter the employee name or number.

3. Click to select the Job tab.

4. Click to select the State Unemployment subtab.

5. Make sure the fields for work state, work site, and SUTA type are filled in.

 

Are the retirement fields on the employee's record filled in?

1. Open Connect Payroll > Employees > Modify Existing Employees.

2. Use the field titled Employee to enter the employee name or number.

3. Click to select the Job tab.

4. Click to select the Retirement subtab.

5. Make sure all of the fields are filled in.

 

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