Run Recalculate to correct inconsistencies in account balances, assessment totals, billing amounts, or payment information that may prevent the Checkout process from completing successfully.
Checkout errors can occur when account data becomes out of balance or when calculated values no longer match the underlying transaction records. Recalculate reviews account information and updates system calculations to help restore data consistency before Checkout is performed.
When Recalculate is run:
Assessment balances are recalculated using current account data.
Billing, payment, and adjustment totals are verified and updated.
Account calculations are synchronized with transaction records.
Data inconsistencies that may cause Checkout errors can be identified and corrected.
Accounts are prepared for successful processing during Checkout.
Run Recalculate when:
Checkout reports calculation or balance-related errors.
Account balances appear incorrect.
Billing, payment, or adjustment totals do not match expected values.
Data corrections have been made and account calculations need to be refreshed.
You are troubleshooting processing issues within the application.
Review the following information before proceeding:
Any Checkout error messages or reports
Recent account, billing, payment, or adjustment activity
Accounts affected by the reported issue
Whether all transactions have been entered and posted correctly
Organizational procedures for troubleshooting account data issues
Verifying this information can help identify the source of the problem and ensure that Recalculate is performed on the appropriate records.
Note: Recalculate updates account calculations based on existing transaction data. It does not create, remove, or modify transaction records, but it can resolve calculation discrepancies that may prevent Checkout from completing successfully.
1. Open Connect Property Improvements > Organization > Recalculate.
2. Set up the Recalculate options. See the explanation for completing each field, included in this help topic.
3. Click GO (CTRL+G).
4. Run Organization > Checkout again.