Can_I_update_a_master_contact_record_

Can I update a master contact record?

If the Related Contact displays the wrong contact information, you can edit the contact's information by launching the original record from the Master Records > Contacts form.

Changing a master contact record

1. Open Caselle Connect System Management > Master Records > Setup/Modify Contacts.

2. If you know the contact's name, type it into the Contact field on the Lookup bar. You can also Search (F9) this field.

3. Click the Related Contacts tab.

4. Select a contact record from the Related Contacts List. The selected record is highlighted.

5. Click Modify the Selected Contact.

It's located on the Related Contacts toolbar in the middle of the screen.

6. The application that contains the selected record displays the record that you selected.

Now, you can update the contact's properties to match the information in the Master Contact file.

The contact has been updated.

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • What is a master contact record?

      The Master Contacts List stores a single record for each individual or business that has an account in Caselle Connect. The master record store's each account's name, address, telephone, and email address, and it can also store a list of applications ...
    • How do I add a master contact?

      You can add a master contact directly to the Master Contact table in System Management or you can also add a master contact in System Management when you add a contact to another Connect application. Adding a master contact (Connect applications) ...
    • How do I delete a related record from the master contact list?

      Here's how to delete a contact from the Related Contacts List that shouldn't be there. These steps will remove the record from the Related Contacts List, but they will not remove the record permanently from the database. Deleting a master contact ...
    • How do I review the Master Contact List?

      The Master Contact List is stored in System Management. When you finish running Find and Link Related Records, review the records in the Master Contact List for errors. Reviewing the Master Contact List 1. Open Connect System Management > Master ...
    • How do I add missing contacts to master contact?

      You can add contact records to the Related Contacts List if the Find and Link Related Records routine misses a record, or a record was added later. The Related Contacts List shows all of the applications where the contact's information is stored. ...