How do I assign a penalty type?
You can set up a penalty type service, you can determine how to calculate penalty.
Understanding penalty types
This is a list of the different penalty types that you can assign to a penalty type service. Each penalty type calculates penalty in a different way.
Penalty Type 0
Simple calculation. This is the default setting.
Penalty Type 1
Forfeiture of discount
Penalty Type 2
Lesser of simple or forfeiture
Penalty Type 3
Simple plus forfeiture
Penalty Type 4
Extra. Calculates an additional penalty during the same period
Penalty Type 5
Applies payments to current billings before applying payments to arrears
Penalty Type 6
Applies payments and credit billings to current billings before applying payments to arrears
Penalty Type 7
Calculates penalty based on loan balance
Updated 09Oct2017
Assigning a penalty type to a penalty type service
1. Open Connect Utility Management > Organization > Services.
2. Look up a penalty service and then press Enter.
The penalty service displays.
3. Use the Penalty Type drop-down list to select a calculation method.
The Penalty Type field is located on the Service tab. Click here for to view a description of each penalty type. If you're not sure, select 0 (zero) to use a simple calculation as the penalty type.
Penalty Type menu
4. Click Save (CTRL+S).
The penalty type service will use the selected calculation method to calculate penalty.
Updated 12Dec2017
Assigning a penalty type to a penalty type service
1. Open Connect Utility Management > Organization > Services.
You can find the Penalty Type field on the Service 1 tab.
2. Use the Penalty Type drop-down list to select a calculation method.
If you're not sure, select 0 (zero) to use a simple calculation as the penalty type.
The penalty type service will use the selected calculation method to calculate penalty.
09Oct2017
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