How do I assign a service category?
Use a service category to group together services that perform a similar function. You can define the service category name, abbreviated names that Connect will use when space is too tight to show the entire name, and the display order in the Service Category drop-down list.
Note: Using service categories is optional. You do not need to assign a service category to set up a working service.
Before you get started
Assigning a service category to a service
1. Open Connect Utility Management > Organization > Services.
The Service Category field is located on the Service tab.

Service Category menu
2. Use the Service Category menu to select a service category.
The service category is assigned to the service.
Published 12Dec2017
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