How_do_I_correct_an_amount_that_was_posted_to_cash_instead_of_check_

How do I correct an amount that was posted to cash instead of check?

Use Enter Payments to change the payment type to check. If the receipt was printed, editing payment type will void the prior receipt and save the receipt with the corrected payment type as a new receipt. If the receipt was printed, you will also need to reprint reports to report the correct receipt information.

Before you get started

  • Make sure the payment has not been updated to the interfaced application. If the payment has been updated (the update payments immediately option is selected on the category), then you will need to use the interfaced application to edit the payment. 

Changing the payment type to check

1. Open Connect Cash Receipting > Payments > Enter Payments.

2. Log in.

3. Click Edit  (CTRL+E).

4. Enter the receipt number on the receipt with the wrong payment type.

5. Press Enter.

The receipt details display on the Enter Payments form.

6. Find the section titled Payments.

7. Use the Type menu to select Check.

8. Click Save  (CTRL+S).

The payment type is updated. If you have made changes to a saved receipt, you will need to reprint any reports that reference the receipt.

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • How do I check for employee pay codes with a positive ARP amount? (2024.08)

      I want to see deduction type pay codes at the employee level that have positive amounts listed under the ARP (Amount Rate Percentage) box. Deduction type pay codes include items such as taxes, insurance premiums, retirement contributions, and other ...

    • What is the Amount/Rate/Percent type?

      Payroll can calculate the employee's portion of the pay code based on: Amount Calculation Do Not Calculate Hourly Percent of Amount Rate per Hour Rate per Unit Salary Amount Calculate the employee's portion of the pay code based on an amount. For ...

    • I need to delete a check that has been updated to the GL. How do I do that?

      Issue I need to delete a check that has been updated to the general ledger. Explanation Once a check has been updated (or posted) to the General Ledger (GL), it becomes part of the official accounting record. Because of that, Connect does not allow ...

    • Error: Allocation method isn't correct

      Issue I'm calculating a check (or a benefit) and there's an error message that says the allocation method isn't correct. How do I fix this? Explanation Most of the time the allocation method error is related to the GL accounts that have been set up ...

    • How do I enter a supplemental check? (Checklist)

      Print a check that falls between payroll checks. When you want to increase the employee's pay. you may give supplemental pay in the form of bonuses, commission pay, overtime pay, payments for accumulated sick leave, severance pay, awards, back pay, ...