How do I deactivate direct deposit? (2025.02)
Here are some situations where you may need to deactivate direct deposit:
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Employee request. The employee may want to switch to receiving paper checks or needs to update their banking information.
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Bank account closure. If an employee's bank account is closed or flagged for issues (for example, fraud, overdraft, or compliance concerns), deactivating direct deposit prevents funds from being sent to an invalid account.
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Termination or leave of absence. If an employee is leaving the company or taking an extended leave, their direct deposit may need to be deactivated to stop automatic payments.
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Payroll processing error. If there are errors in payroll (for example, incorrect amounts, duplicate payments, or misrouted deposits), temporarily deactivating direct deposit can prevent further issues while corrections are made.
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Compliance or legal issues. Some situations (such as garnishments, court orders, or financial investigations) may require pausing or deactivating direct deposit to comply with legal or regulatory requirements.
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Fraud prevention. If there is suspicion of payroll fraud or identity theft, stopping direct deposit can help prevent unauthorized transactions.
This option is included in the 2025.02 release.
Deactivating direct deposit for payroll checks
1. Open Connect Payroll > Employees > Calculate Payroll.
2. Click Options (F12).
3. Click to select Deactivate direct deposit.
4. Click OK.
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