How_do_I_set_up_demand_on_a_rate_

How do I set up demand on a rate?

Demand is the maximum electricity load of an individual consumer indicated in kilowatts and averaged over a period of time. For example, if the Allowed is 5 and the Demand Read is 7, then the customer is charged for 2 units.

Demand Read [7] - Demand Minimum [5] = Billed Amount [2]

 

Setting up demand on a rate

1. Open Connect Utility Management > Organization > Rates.  

2. Find the section titled Demand on the Rate tab. 

3. Use the Amount box to enter the demand rate per demand unit for each unit over the minimum amount. 

4. Use the Allowed box to enter the number of units a customer may use before a charge is applied. 

5. Use the Quantity box to enter the demand quantity. 

6. Use the Factor box to enter the rate per demand unit over the minimum allowed. 

 

 

202205, 2022Jun29

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • How do I add a rate?

      Organization use rates to calculate a billed amount for electricity, water, sewer, and other services that bill based on the amount used by a customer. The rate allows you to customize how the billed amount is calculated and define what happens when ...

    • Warning: Default Rate

      The Default Rate warning displays when you remove the checkmark from the Allow New Billings checkbox on the default rate for a service. The default rate is the rate that is selected for a service as the rate that will be assigned to the service if a ...

    • Rate custom option list

      Use a custom option to activate special billing functionality. The options in this list will change how Connect calculates a rate. If you need assistance, please contact customer service at (800) 243-8275 for more information. Use a custom formula to ...

    • How do I manage rate levels on a rate?

      When a tiered rate structure exists, the rate levels will help you calculate the amount based on a billing quantity. The quantity represents the amount that will be billed for each level. When the level type is a rate, the quantity will be multiplied ...

    • How do I set a low/high usage limit on a rate?

      You can add a low usage limit, high usage limit, or both a low usage limit and a high usage limit to a rate. When usage falls below the low usage limit or usage is greater than the high usage limit, the service that is tied to the rate will be ...