Synchronize_active_directory

Synchronize active directory

Issue

I tried to close a view, but then a message popped up asking me if I want to synchronize users?


 

 

 

Explanation

This message displays when you're in the process of setting up an Active Directory for the first time or you have opened Synchronize Active Directory. It means you are using Active Directory to link a Connect user to the user's Windows credentials to make it easier to log in to Connect. But you're trying to close the view before the task is complete.  

 

Solution

Choose an option. 

  • If you mean to close without synchronizing, click No. 

  • If you meant to synchronize the Active Directory, click Yes. Clicking Yes will find the user in the Active Directory and copy the username from the Active Directoy and paste it into the Active Directory box in Setup/Modify User Rights. 

 

 

 

 

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