Webinar: Create a service order (07m26s) (2025.02)

• Related Articles

• How do I create a new service order?

  A service order is a request for work that includes a description of the work to perform. Use Create Service Orders to enter a request for work. Creating a service orders 1. Open Connect Utility Management > Service Orders > Create New Service ...

• Service Order Inquiry Shortcuts

  History Tracking View history for tracked fields. Print Service Orders Print the service order form for the current service order. Modify Existing Customers Open Modify Existing Customers for the customer assigned to the current service order. Create ...

• How do I show/hide pending service order message?

  Set up the default options on Create New Service Orders and Modify Existing Service Orders to show an alert next to the Customer box when the current location has a pending service order. When you mouse over the alert, the message will warn you that ...

• How do I set up service order departments?

  The Service Order Departments table stores the service order department name and the service order number range assigned to the service order department. Service order departments can add, edit, or delete service orders and action code assigned to ...

• How do I modify a service order?

  Use Modify Service Orders to make changes to services orders that have already been created. To cancel a service order, see the help topic titled How do I cancel a service order? Before you get start You'll need the service order number. You can ...