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Important Release Notice

Caselle released an update to version 2026.02 on February 26, 2026.  This is an update to correct an error that incorrectly states that timesheet totals do not match hours in Connect Online.

If you do not use Connect Online timesheets, you do not need to install this update.

Please refer to our knowledge base article to read more about this fix and how to revert timesheet settings back and again require that timesheet totals match hours.

    Year-End Support

    We apologize for the delayed response times you may have experienced while reaching out to support recently. Due to a higher-than-normal call volume at year-end, our response times have been impacted, and we appreciate your patience as we get caught up from these issues.

      • Recent Articles

      • Available Plot Report

        Print a list of plots that are for sale (unsold and not occupied) and sold (purchased). To review plots that are sold but not occupied, run the Plot Summary Report. Printing Available Plot Report 1. Open Connect Cemetery Management > Reports > ...

      • Delinquent List/Notices

        A delinquent account is an account that is overdue in payment. You can print the delinquent list to find out which accounts are past due. Using the list gives you the opportunity to make sure that accounts which are not delinquent are not included on ...

      • Plot Information Report

        Plot Information Report A plot, or a burial plot, is a piece of property that is purchased in a cemetery for the burial of an individual or family. Print the Plot Information Report to review the plot details as well as any records that relate to the ...

      • Payment Adjustments

        A payment adjustment is a transaction that corrects or modifies the amount or details of a payment entry. Use a payment adjustment to: Refund an overpayment Reverse an applied payment Enter payment adjustments 1. Open Connect Cemetery Management > ...

      • Plots - Set up new plot

        A plot, or a burial plot, is a piece of property that is purchased in a cemetery for the burial of an individual or family. Use Setup New Plot to add information regarding a newly purchased plot, including the owner of the plot and the plot location ...

      • Popular Articles

      • How do I close year-end in General Ledger?

        Closing the year-end is a step in the Year-end Checklist. When you are done with the last month of the year, your ready to close the year end.  Closing the year-end is a "soft close", which means Connect will add one year of future dates and you can ...

      • Adding an Activity Number to an Existing Transaction

        When we enter an invoice and forget to add a GL Activity number, we have the ability to add it after the fact in the General Ledger.  Follow these steps: Go to General Ledger | Journals | Enter Journal Amounts. Specify the appropriate Journal ...

      • Connect Quarterly Update - 2022.08

        Release Date:         August 2022 Version:                 2022.08 Install Instructions:      Install instructions WITH COWS                                      Install instructions WITOUT COWS All Applications  Print Settings Print options section ...

      • Can I work in more than one fiscal year?

        The answer to this question is “yes”.  You can run Close Year-End at any time once you are in the new fiscal year.  For example, let us say that my fiscal year end is December.  I can run Close Year End right away in January, if I choose.  This will ...

      • How do I reopen a closed period?

        If you have the proper permissions, you have the ability to reopen a closed period.  Follow these steps: 1.  Open General Ledger > Organization > Organization. 2. Find the Last period closed field.  Change the field to the period preceding the period ...