Caselle Support | Home

Important Release Notice

Caselle released an update to version 2026.02 on February 26, 2026.  This is an update to correct an error that incorrectly states that timesheet totals do not match hours in Connect Online.

If you do not use Connect Online timesheets, you do not need to install this update.

Please refer to our knowledge base article to read more about this fix and how to revert timesheet settings back and again require that timesheet totals match hours.

    Year-End Support

    We apologize for the delayed response times you may have experienced while reaching out to support recently. Due to a higher-than-normal call volume at year-end, our response times have been impacted, and we appreciate your patience as we get caught up from these issues.

      • Recent Articles

      • How do I print the GL Update report?

        The GL update report prints all of the transactions that will be updated to the General Ledger based on the current date range. None of the transactions will be updated to the General Ledger by printing the GL update report. You would print the GL ...

      • How do I print the GL Update report for transactions that have already been updated?

        You can print the GL Update report even when the transactions that you want to include on the report have already been updated to the general ledger. Follow these instructions to print the GL Update report without updating the transactions to the ...

      • How do I update transactions that have already been updated?

        When you use Project Accounting to post payroll transactions to the General Ledger application, the system flags the transactions as updated, which prevents the transactions from being posted more than once. In the event that the transactions were ...

      • How do I export transactions?

        Save the transactions that have been in created in Project Accounting in a file that can be opened by another application. You would export transactions to transfer project-related financial activity to another system, application, or file format for ...

      • How do I update general ledger?

        Run the Update General Ledger routine to post transactions that are created in the Project Accounting application to an interfaced General Ledger application. You would update transactions created in Project Management to the Caselle General Ledger ...

      • Popular Articles

      • How do I close year-end in General Ledger?

        Closing the year-end is a step in the Year-end Checklist. When you are done with the last month of the year, your ready to close the year end.  Closing the year-end is a "soft close", which means Connect will add one year of future dates and you can ...

      • Adding an Activity Number to an Existing Transaction

        When we enter an invoice and forget to add a GL Activity number, we have the ability to add it after the fact in the General Ledger.  Follow these steps: Go to General Ledger | Journals | Enter Journal Amounts. Specify the appropriate Journal ...

      • Connect Quarterly Update - 2022.08

        Release Date:         August 2022 Version:                 2022.08 Install Instructions:      Install instructions WITH COWS                                      Install instructions WITOUT COWS All Applications  Print Settings Print options section ...

      • Can I work in more than one fiscal year?

        The answer to this question is “yes”.  You can run Close Year-End at any time once you are in the new fiscal year.  For example, let us say that my fiscal year end is December.  I can run Close Year End right away in January, if I choose.  This will ...

      • How do I reopen a closed period?

        If you have the proper permissions, you have the ability to reopen a closed period.  Follow these steps: 1.  Open General Ledger > Organization > Organization. 2. Find the Last period closed field.  Change the field to the period preceding the period ...