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How long can I keep expired licenses?

Setting a time period for keeping expired licenses in Connect Animal License is mainly about data management, compliance, and usability.


Here’s why you’d use it:

1. Control database size and performance

Keeping every expired license forever can clutter the system and slow things down. A retention period lets you automatically remove older, unnecessary records.


2. Meet record retention policies

Your organization (or local regulations) may require you to keep records for a specific number of years. This setting helps you stay compliant without manual cleanup.


3. Maintain useful history

You may still need recent expired licenses for:

  • Customer service (e.g., renewal questions)
  • Reporting and audits
  • Tracking ownership or vaccination history


4. Reduce user confusion

If expired licenses stay in the system indefinitely, users might see outdated records and mistake them for active ones. Limiting how long they’re kept keeps the system cleaner and easier to navigate.

 

In short:
You set a time period to strike a balance between keeping useful history and avoiding unnecessary data buildup.

 

Setting the period to keep expired license

1. Open Connect Animal License > Organization > Organization.

2. Click on the Organization tab.

3. Enter the Keep Expired Licenses for [ ___ ] Months.

Use this option to determine how long to keep transactions in the database. For example, if Jane wants to save expired licenses for two years, then she would enter 24 in the Keep Expired Licenses for [ ___ ] Months field.

4. Click Save (CTRL+S).

Animal License will save transactions for expired licenses for the number of months.

 

 

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