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How do I unapply payments?

Remove or reverse a payment that has been applied to a transaction. When the payment is unapplied, the payment is available to apply to another transaction. 

  • If a payment has been applied but has not been updated to the General Ledger, the payment can be removed and applied to a different transaction. Choosing this option will delete the payment. You will need to enter the payment again to apply it to a different transaction. 

  • If the payment has been applied and the payment was updated to the General Ledger, the payment will be reversed. Connect will use the date in the Date for Reversal Transaction box to create a voiding transaction to void the transactions that applied the payment. 


InfoWhy can't I launch Unapply Payments? You need user rights to access the Unapply Payments view. To update user rights, go to System Management > Security > Setup/Modify User Rights. You might need to contact the application administrator or IT administrator for assistance. 

 

Before you get started

  • Back up the Business Tax Collection database. This routine will modify or delete transactions from the database. To learn how, see How do I back up a database?

Unapplying a payment 

1. Open Connect Business Tax Collection > Businesses > Unapply Payments. 

2. Enter the dates. 

These are the date the routine will use to select transactions and record the payment reversal transactions. 

 

3. Select the applied payments to unapply. 

The Applied Payments grid shows all of the applied payment transactions that occur in the selected date range. To select an unapply payment transaction, click to select the checkbox next to it. 

 


InfoI just entered a payment. Where is it? If the Unapply Payments view was open when you entered a payment, you may need to click Refresh Data  (CTRL+SHIFT+R) to update the new applied payment transactions. 

 

4. Click GO  (CTRL+G). 

When you click GO

  • If the applied payment transaction was NOT updated to the General Ledger, the applied payment transaction is deleted. 

  • If the applied payment transaction was updated to the General Ledger, a reversing transaction is created to void the applied payment transaction and the applied payment transaction is deleted. 

 

5. Use the Enter Payments view to re-enter the payment and apply it to another transaction. More

 

 

 

 

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