Error_Employee_does_not_have_a_primary_position

Error: Employee does not have a primary position

Issue

An employee does not have a primary position. 

 

Explanation

Each employee should be assigned to an active, primary position. Payroll uses the active, primary position to calculate the employee's payroll check and withholding. If an employee is not assigned to an active, primary position, you'll need to update the employee's record with the missing information.

 

Solution

Assign a primary position to the employee. Use Modify Existing Employees > Positions tab to select the employee's primary position by selecting the Primary Position checkbox. 

Modify Existing Employees, Position tab

 

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • Error: No primary position

      Issue An employee does not have a primary position. Explanation An employee must have one position selected as the primary position. Solution To fix this error, use Modify Existing Employees to select a primary position. 1. Open Connect Payroll > ...

    • Error: Employee has more than one primary position

      Issue An employee is assigned to more than one primary position. Explanation Each employee should be assigned to a primary position and only one primary position. Payroll uses the primary position to calculate the employee's payroll check and ...

    • Error: Hire date after pay period end date

      Issue The primary position has a hire date after the pay period end date. Explanation This error occurs when the employee has a start date or hire date after the pay period end date, or the employee does not have current exceptions, or there are ...

    • Error: Start date after pay period end date

      Issue The primary position has a start date after the pay period end date. Explanation This error occurs when the employee has a start date or hire date after the pay period end date, or the employee does not have current exceptions, or there are ...

    • Error: Start and hire dates after pay period end date

      Issue The primary position has a start date or hire date after the pay period end date. Explanation This error occurs when the employee has a start date or hire date after the pay period end date, or the employee does not have current exceptions, or ...