Error: Employee does not have a primary position
Issue
An employee does not have a primary position.
Explanation
Each employee should be assigned to an active, primary position. Payroll uses the active, primary position to calculate the employee's payroll check and withholding. If an employee is not assigned to an active, primary position, you'll need to update the employee's record with the missing information.
Solution
Assign a primary position to the employee. Use Modify Existing Employees > Positions tab to select the employee's primary position by selecting the Primary Position checkbox.

Modify Existing Employees, Position tab
Copyright © 2025 Caselle, Incorporated. All rights reserved.
Related Articles
Error: Employee has more than one primary position
Issue An employee is assigned to more than one primary position. Explanation Each employee should be assigned to a primary position and only one primary position. Payroll uses the primary position to calculate the employee's payroll check and ...
Warning: Employee must have an active primary position
This warning displays when a new employee is set up but a primary position has not been selected. A primary position must be assigned to each new employee before the new employee record is saved. Errors Found dialog box Selecting an active primary ...
How do I check if employees are assigned to a primary position?
Each employee should be assigned to an active, primary position. Payroll uses the active, primary position to calculate the employee's payroll check and withholding. If an employee is not assigned to an active, primary position, you'll need to update ...
Error: Employee position does not have an allocation percent totaling 0% or 100%
Issue The allocation(s) for the employee position is [x]%. Explanation If the employee position has allocations, the allocation total must equal 100%. The error will show you the current allocation total on the employee position. If the employee ...
Who manages the employee's position?
Use the Modify Existing Employees to view the person who manages the employee's position. Each employee position is assigned to a department manager. Viewing the employee's position manager 1. Open Connect Payroll > Employees > Modify Existing ...