No gross amounts
Issue
I used the Calculate Payroll routine and the Calculate Payroll Report has a message that says, "No gross amounts" for one employee. What does that mean and how do I fix it?
When an employee's payroll check shows no gross amounts, it typically means that the employee's total earnings for that pay period are either zero or no pay is being issued. This could be happening for several reasons, including:
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Unpaid leave. The employee might have taken unpaid leave during the pay period, leading to no earnings.
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Deductions or adjustments. If there are deductions are adjustments (such as overpayments in previous periods, wage garnishments, or other financial corrects), these could reduce the gross pay to zero.
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Salary changes or errors. There could be a processing error, or the employee's salary might have changed mid-period, leading to no earnings being reported for that cycle.
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Termination or resignation. If an employee has been terminated or resigned, and the pay period ends before their final payroll check is processed, their gross amount could show as zero.
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Time entry issues. The employee may not have logged any hours worked or submitted time for the pay period (especially for hourly employees).
If an employee shows no gross amounts, it's important to check the payroll details or communicate with human resources to verify the cause.
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