Set up a single account to create an assessment account for an individual property that requires separate setup or does not need to be included in a batch process.

Single account setup allows you to manually create and configure an account with specific assessment, billing, and property information. This method is useful when adding a new property, making corrections, or managing accounts that require unique settings.

What Happens When You Set Up a Single Account?

When a single account is created:

• An assessment account is established for the selected property.

• Property and ownership information is recorded.

• Assessment details are assigned to the account.

• The account becomes available for billing, payment processing, and account management.

• Account records are added to the district.

When Should You Set Up a Single Account?

Set up a single account when:

• A new property needs to be added to a district.

• Only one account requires setup.

• An account was omitted during batch account creation.

• A property requires unique assessment or billing settings.

• Corrections or additions need to be made after initial district setup.

Before You Set Up a Single Account

Review the following information before proceeding:

• Property and ownership information

• District assignment

• Assessment amounts and schedules

• Billing requirements

• Any special account settings or exceptions

Verifying this information helps ensure that the account is created accurately and that future billing and payment activity is processed correctly.

Note: Single account setup creates an individual assessment account that will participate in district billing, payment processing, and reporting. Review all account information carefully before saving the record.

Create a record for an account.

Do this...

1. Open Connect Property Improvements > Accounts > Setup Single Accounts.

2. Enter a District.

Assign the account to a district. (Organization > Districts) 

3. Enter a Property.

Assign the account to a property. (Setup New Property) 

4. Enter a Primary Owner.

Assign the account to a primary owner.

If the primary owner is not correct, you'll need to select a different property record or edit the primary owner saved in the property record.

5. Enter an Account Number.

Assign the account to an account number.

6. Enter the account information.

7. Click Save (CTRL+S).

The account is saved.

Changing an account

Edit the properties assigned to an account.

Do this...

1. Open Connect Property Improvements > Accounts > Modify Existing Accounts.

2. Use the Lookup bar to enter the account number. Press Enter.

3. Now, you can edit the account properties.

4. Click Save (CTRL+S).

The account is saved.

Deleting single accounts

You cannot delete an account when an unpaid balance exists.

Do this...

1. Open Connect Property Improvements > Accounts > Modify Existing Accounts.

2. Use the Lookup bar to enter the account number. Press Enter.

3. Click Delete (CTRL+D).

The account is deleted.

Options

Account number

This is a number you assign to the account to identify it.

Additional fields (options F12)

If some of the fields that you need are missing from the Inquiry screen, you can add the missing fields to the Additional Fields area on the Asset tab. You can also use the Additional Fields area to group together the fields that you use the most often.

Assessment begin date

This is the date when the account begins billing assessments.

Billing group

Billing group is a user-defined category. You can determine which billing groups you wish to use in the application and use the Billing Group field to set up and save the billing group names.

The Billing Group field is a self-validating field that you can type in anything you wish to enter. You can tell which fields are self-validating because they have a light-blue background. Clicking the drop-down list will display the values that have been entered during previous sessions, or click on the field and type in a new entry. The next time you use the self-validating field, you can find the entry that you just added in the drop-down list.

Billing options

The billing options refer to the assessment fees that can be included in the billed amount. You have three options: Principal, Interest, and Late Fee. Principal is the original assessment amount on which interest accrues. Interest is the amount charged by the organization to the borrower for the use of funds. A late fee is an additional amount billed when the payment due is received after the due date.

Select the checkbox next to a billing option to include it in the billed amount. Or, clear the checkbox to exclude it.

Billing override

The billing schedule for the account displays on the Billing Override tab. Use the options on this tab to create a new billing schedule. If you want to use a different billing schedule you will need to set up the override billing schedule BEFORE you activate the account.

To override the billing schedule...

1. Open Connect Property Improvements > Accounts > Modify Existing Accounts.

2. Look up the account. Press Enter.

3. Click Create a New Billing Schedule.

The current billing schedule displays in the Billing Override grid.

4. Click on the Interest Rate, Principal, or Interest to edit the value.

To delete an override billing schedule...

1. Open Connect Property Improvements > Accounts > Modify Existing Accounts.

2. Look up the account. Press Enter.

3. Click Delete a Billing Schedule.

Delinquent principal

The delinquent principal is the amount that is overdue.

District

A district is an area, region, or section for billing assessments. Use District to assign the account to an assessment district.

Interest rate override

Use this field if the account will bill an interest rate that is different from the default interest rate. The default interest rate is stored in the Annual Rate field in Organization > Districts on Interest tab.

Number of periods

This is the number of periods in the assessment period.

Original assessment

This is the assessment amount that is assigned to the account when the account is set up.

Owner

An owner legally owns the property.

To add an owner...

1. Open Connect Property Improvements > Accounts > Setup Single Accounts, Setup Batch Accounts, or Modify Existing Accounts.

2. Click Property/owner tab.

3. Click Add New Owner.

The Search form displays.

4. Select the owner's name.

5. Click OK.

6. Set up the Primary Owner checkbox.

If there's more than one owner, use this option to choose which owner is the primary owner.

To delete an owner...

1. Open Connect Property Improvements > Accounts > Setup Single Accounts, Setup Batch Accounts, or Modify Existing Accounts.

2. Click Property/owner tab.

3. Click to select an owner.

4. Click Remove the Selected Owner.

Payment alert

An alert is a pop-up box that displays on the screen. You can set up alert messages for payments and payoffs. For example, City XYZ sets up an alert message on account 99 to display a warning when the amount received will pay off the account balance. When it is time to enter payments, the clerk for City XYZ enters a payment of $100. Since the unpaid principal is $100, the alert message displays the payoff alert on the screen.

• To set up an alert message, click on the Alerts tab. Then, type in the text to display in the alert dialog. When a user enters the account number, the alert message will display on the screen.
• To disable an alert message, click on the Alerts tab and delete the text that displays in the Payment/Payoff Alert field.

Payoff alert

An alert is a pop-up box that displays on the screen. You can set up alert messages for payments and payoffs. For example, City XYZ sets up an alert message on account 99 to display a warning when the amount received will pay off the account balance. When it is time to enter payments, the clerk for City XYZ enters a payment of $100. Since the unpaid principal is $100, the alert message displays the payoff alert on the screen.

• To set up an alert message, click on the Alerts tab. Then, type in the text to display in the alert dialog. When a user enters the account number, the alert message will display on the screen.
• To disable an alert message, click on the Alerts tab and delete the text that displays in the Payment/Payoff Alert field.

Period amount

This is the amount to bill each period. When the Period Amount Method is Calculated, the system will divide the remaining principal by the number of periods.

Period Amount = Remaining Principal / Number of Periods

If the Period Amount Method is Manual, you can enter the amount to bill each period. The system will divide the remaining principal by the period amount to determine the number of periods to bill.

Number of Periods = Remaining Principal / Period Amount

Period amount method

This is the amount to bill each period. When the Period Amount Method is Calculated, the system will divide the remaining principal by the number of periods.

Period Amount = Remaining Principal / Number of Periods

If the Period Amount Method is Manual, you can enter the amount to bill each period. The system will divide the remaining principal by the period amount to determine the number of periods to bill.

Number of Periods = Remaining Principal / Period Amount

Primary owner

When you select a property, the routine displays the property owner as the primary owner. If the primary owner is not correct, you'll need to select a different property record or edit the primary owner saved in the property record.

Property

Assign the property to assess to the account.

Remaining principal

When a new single account is set up, the full principal amount is the remaining principal. After a payment is made, the remaining principal is the full principal amount minus the payment amount.

Remaining Principal on New Account = Full Principal Amount
 

Then, when the first payment is received...

Remaining Principal = Full Principal - Payment
 

And when the remaining payments are received...

Remaining Principal = Remaining Principal - Payment
 

With each payment the amount in the remaining principal is updated.

For example, the full principal amount on account 100 is $100.00. When the account is set up, the clerk enters 100.00 in the Remaining Principal field. When a payment of $20.00 is received the system subtracts the $20.00 payment from the Remaining Principal of $100. The new remaining principal is $80.00 (100.00 - 20.00 = 80.00).

Setup amounts as of

This is the date to calculate the billed amount per billing period.

Status

The default status is Pending. A pending account is will not bill assessments. An active account will bill assessments. A completed account is paid off.

Unbilled principal

The unbilled principal is the remaining principal minus the delinquent principal. The amounts in this grid are read only.

Unbilled Principal = Remaining Principal – Delinquent Principal