A delinquent account is an account that is overdue in payment. You can print the delinquent list to find out which accounts are past due. Using the list gives you the opportunity to make sure that accounts which are not delinquent are not included on the list, or vice versa. When you're sure the list is correct, then you can switch the option on this report to print the delinquent notices. A delinquent notice is a warning letter to let the account holder know that the account status is delinquent.
1. Open Connect Property Tax Collection > Reports > Delinquent List/Notices.
2. Select a report title.
3. Set up the report options.
4. Click to select Print Delinquent List.
5. Click Print (CTRL+P).
The list prints.
1. Open Connect Property Tax Collection > Reports > Delinquent List/Notices.
2. Select a report title.
3. Set up the report options.
4. Click to select Print Delinquent Notices.
Tip: Use the same Selection Criteria as you used to set up the Delinquent List.
5. Click Print (CTRL+P).
The notices print.
The Delinquent List Selection form displays all of the delinquent accounts. Scan the list to verify that the accounts that have been included are delinquent accounts.
Do you want to include the selected accounts?
I want to include the account. Select the Print checkbox. The report include the account on the delinquent list when the Print checkbox is selected. Click OK.
I want to include ALL accounts. Change the Default field to Yes. Then, click Select ALL (CTRL+Shift+F2) to choose all of the accounts, or click Select Shown (CTRL+Shift+F2) to limit the selection to the accounts that are shown on the current screen. Click OK.
I do not want to include the account. Change the Default field to No. Then, click Select ALL (CTRL+Shift+F2) to choose all of the accounts, or click Select Shown (CTRL+Shift+F2) to limit the selection to the accounts that are shown on the current screen. Click OK.
The Delinquent Notices Selection form displays all of the delinquent accounts. Scan the list to verify that the accounts that have been included are delinquent accounts.
Do you want to include the selected accounts?
I want to print a notice for the account. Select the Print checkbox. The report print a notice for the account when the Print checkbox is selected. Click OK.
I want to print a notice for ALL accounts. Change the Default field to Yes. Then, click Select ALL (CTRL+Shift+F2) to choose all of the accounts, or click Select Shown (CTRL+Shift+F2) to limit the selection to the accounts that are shown on the current screen. Click OK.
I do not want to print a notice for the account. Deselect the Print checkbox, or change the Default field to No. Then, click Select ALL (CTRL+Shift+F2) to choose all of the accounts, or click Select Shown (CTRL+Shift+F2) to limit the selection to the accounts that are shown on the current screen. Click OK.
The due date is the date when payment is owed.
Do you want to use the month end as the due date?
Yes, I want to use the month end as the due date. Continue to the next step.
No, I want to use a different date as the due date. Click Advanced Options to change variable the system is using to set the due date. If you would like to select a different day, because the due date falls on a weekend for example, select the Calendar Date option. Then, you can click the Calendar button to choose a different date.
For example, you can use this option when the organization allows a grace period where payment can be made without a penalty a few days after the due date.
Do you want to include payments made after the payment due date but before a specified date?
Yes, I want to include payments through MM/DD/YYYY. Select the Include Payments Through checkbox. Then, enter a date. The report will search for delinquent accounts with payments that have been made before or on the date entered; these accounts will be removed from the report.
No, I do not want to include payments through MM/DD/YYYY. Deselect the Include Payments Through checkbox.
The mailing date is the date the statement will be sent.
Do you want to use the current date as the mailing date?
Yes, I want to use the current date as the mailing date. The current date is the default mailing date. Continue to the next step.
No, I want to use a different date as the mailing date. Select a different MM/DD/YYYY from the Mailing Date drop-down list, or click Advanced Options.
The primary owner is the individual or organization that is responsible for taking care of the primary needs of the account.
Who will receive the delinquent notice?
I want to send a delinquent notice the primary owner listed on the account. Select the Primary Owners checkbox.
I want to send a delinquent notice to all of the additional owners listed on the account. Select the Additional Owners checkbox.
A delinquent list uses the program settings to select accounts that are past due. It may be helpful to print or preview the delinquent list before the delinquent notices are printed to make sure the list is correct.
Do you want to print a delinquent list?
Yes, I want to print a delinquent list. Select the Print Delinquent List checkbox.
No, I do not want to print a delinquent list. Deselect the Print Delinquent List checkbox.
Print a solid line after a record to make the report easier to read.
Example: Without a solid line
Record 1
Record 2
Record 3
Example: With a solid line
Record 1
------------
Record 2
------------
Record 3
------------
Do you want to print a line between records?
Yes, I want to print a line to separate records. Select the Print a Line Between Properties checkbox.
No, I want to print records as is. Deselect the Print a Line Between Properties checkbox.
A delinquent notice is a warning letter to let the account holder know that the account status is delinquent.
Do you want to print delinquent notices?
Yes, I want to print delinquent notices. Select the Print Delinquent Notices checkbox. Then, choose the form layout, this is the template the system will use to format the information on the notice, on the Forms tab. If you are printing the delinquent notice to a pre-printed form, load the pre-printed forms into the printer now.
No, I do not want to print delinquent notices. Deselect the Print Delinquent Notices checkbox.