Print delinquent notices for delinquent real property accounts. A delinquent notice is a warning letter to let the account holder know that the account status on the account is delinquent.

Before you get started

• Set up and save a form layout for printing the real property delinquent notice. To set up a form layout, open Organization > Forms and then create a new form for real property delinquent notice.

• Printing the Real Property Delinquent List will show you which accounts are delinquent. You can change the selection criteria and report options so it shows only the accounts that you want to use to print delinquent notices. 

Printing delinquent notices for real property

1. Open Connect Property Tax Collection > Reports > Real Property Delinquent List/Notices.

2. Use the Title field to select a report name.

3. Enter the Due Date.

This is the date when the payment is owed. To use a different date, one that's not included in the drop-down list, click the link titled Advanced Options.

4. Enter the Mailing Date.

This is the date when the delinquent notice will be sent to the account owner.

5. Click to select the checkbox titled Print Delinquent Notices.

6. Set up the section titled Print a Copy For.

Use Print a Copy For to print a delinquent notice for the primary owner, additional owners, or both primary and additional owners. 

Who will receive the delinquent notice?

• Send a delinquent notice to the primary owner. Click to select the checkbox titled Primary Owners.

• Send a delinquent notice to the additional owners. Click to select the checkbox titled Additional Owners.

Use the All as the default value too select all of the values. To print the report for a specific account or accounts, edit the [Report].Account Number value.

8. Click Print (CTRL+P).

The delinquent notices print for accounts with delinquent accounts.

Including payments through

To adjust the delinquent list to exclude accounts with payments made after the payment due date, click to select the Include Payments Through checkbox and then use the Include Payments Through box to enter a date (MM/DD/YYYY).

Do you want to exclude customers that have made a payment on a delinquent account by the given date?

• Yes, exclude customers that have made payments. Click to select the Include Payments Through field. Use the Include Payments Through field to enter a MM/DD/YYYY.

• No, do not exclude customers that have made payments. Click to deselect the Include Payments Through field.

Changing the delinquent notice form

A form is a document that has been set up to print information, such as text, titles, or variables. The delinquent notice form is set up to print the delinquent account information on the delinquent notice.

Do you want to use the current form?

• Yes, I want to use the current form. Continue to the next step.

• No, I want to use a different form. Click on the Forms tab > Form Options subtab. Then, select a different form name from the Form drop-down list.