How_do_I_fix_a_Category_and_distribution_discrepancy_error_

How do I fix a "Category and distribution discrepancy error?"

This error message displays when an invalid number has been assigned to a distribution code. The distribution code must begin with the category code.

 

Examples of valid distribution codes:

  • If the Utility Billing category code is 1, then the distributions that belong to the Utility Billing category must begin with the number 1 followed by the number that is assigned to the distribution: 101.

  • If Taxes are assigned to category 2, and then all of the distributions tied to the Taxes category also need to begin with the number 2 and all of the distributions for Taxes should be assigned to 201 - 299.

 

Fixing a "Category and distribution discrepancy error"

1. Open Connect Cash Receipting > Organization > Categories.

2. Use the Look Up bar to enter the category code. Press Enter.

3. Click to select the Distributions tab.

4. Click to select the distribution that is causing the error.

5. Click to select the field titled Distribution Code.

6. Delete the distribution code.

7. Enter the category code followed by the distribution code.

Examples of valid distribution codes:

  • If the Utility Billing category code is 1, then the distributions that belong to the Utility Billing category must begin with the number 1 followed by the number that is assigned to the distribution: 101.

  • If Taxes are assigned to category 2, and then all of the distributions tied to the Taxes category also need to begin with the number 2 and all of the distributions for Taxes should be assigned to 201 - 299.

8. Click Save (CTRL+S).

The error is fixed.

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • How do I fix Checkout errors?

      When you run Checkout to search for errors in the database, the errors that are found are listed on the Checkout report. Some of the errors will be followed by the command Recalculate. That command refers to the Recalculate routine and it means the ...

    • How do I remove a distribution from a category?

      Remove distributions from a category. You cannot remove a distribution if a receipt uses a distribution to record a payment. Removing a distribution to a category 1. Open Connect Cash Receipting > Organization > Category. 2. Use the Lookup bar to ...

    • How do I add a distribution to a category?

      Add subcategories, called distributions, to a category. Distributions make it easier to track and itemize payments. Webinar: Setting up a distribution code Adding a distribution to a category 1. Open Connect Cash Receipting > Organization > Category. ...

    • Why is the category code appended to the category description?

      Some organizations use the same category description to set up different categories. This caused some problems in the application. To fix the problem, Connect will validate the category description field to make sure the category description isn't ...

    • Error: Customers with a summary balance discrepancy

      Issue A customer's prior period services balances have an error. Explanation A summary balance is a record of the customer's prior period services balances. The application uses the summary balance to verify the billing and amounts are correct. ...