How do I search for receipts with an invalid receipt group?
Look for receipts assigned to a receipt group number that does not exist in Cash Receipting. When a receipt is created, the next available receipt number is assigned as the receipt number. Caselle uses the receipt group and number to format the receipt number: [receipt group].[number]. If the default receipt number is replaced with a different receipt number, the receipt number may be linked to an invalid receipt group, in other words, a receipt group that does not exist in Cash Receipting.
Searching for receipts with an invalid receipt group
1. Open Connect Cash Receipting > Organization > Checkout.
2. Set up the Selection Criteria.
3. Click to select the checkbox titled Check for Receipts with an Invalid Receipt Group.
4. Click GO (CTRL+G).
The Checkout Report prints a list of receipts with receipt numbers for receipt groups that are not assigned to a workspace.
Replacing an invalid receipt group with a valid receipt group
1. To change the receipt group number assigned to a receipt, use Enter Payments (Payments > Enter Payments).
2. Switch to Edit Mode (CTRL+E).
3. You'll need to replace the receipt group in the receipt number with a receipt group that is assigned to a workspace.
Remember, the receipt group is the number before the decimal in the receipt number.
4. Click Save (CTRL+S).
The receipt is saved with a valid receipt group number.
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