How do I set up my notification contact list?
Update the list of individuals who will receive real-time notifications. Users who are included on the notification contact list will receive an email or text message when a field representative uses Connect Online to create, update, or complete a service order.
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Setting up my notification contact list
Add or remove users from the notification contact list.
Do this...
1. Open Connect Utility Management > Organization > Organization.
2. Click to select the Notifications tab.
3. Click Select.
The Selection form displays.
Double-click a user name from the Available Items list to select it. When you have selected the user names for all of the users to receive notifications, click OK.
The user names display in the field titled Receive Submitted Service Order Notifications.
4. Click Save (CTRL+S).
The changes to the notification contact list are saved. Next, add the contact email and text message to the user record in Setup/Modify User Rights. See the help topic titled How Do I Update a User's Notification Email or Mobile Phone Number?
Published on 08Aug2017
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