How do I update your email address in the portal?
Version
2026.02
Overview
You can change the email address linked to your account at any time. This ensures you continue receiving important updates, notifications, and payment confirmations.
Instructions
Step 1: Sign in
Sign in to Community Connect Portal using your current email address and password.
Step 2: Open your account settings
Go to your username (next to the shopping cart) and select Profile from the main menu.
Step 3: Update your email address
- Select Email Address
- Enter your new email address
- Save your changes
Make sure the email address is typed correctly.
Step 4: Confirm your new email
You may be asked to verify the new email address.
- Check your inbox for a confirmation message
- Follow the instructions in the email to complete the update
Your email won’t change until it’s confirmed.
If you don’t receive the confirmation email
- Check your spam or junk folder
- Make sure the email address was entered correctly
- Try saving the change again after a few minutes
If the issue continues, contact support for help.
Good to know
- Your updated email becomes your new sign-in email
- All future portal emails will be sent to the new address
- You can only have one email address per account
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