What does a work order marked with an asterisk (*) mean? (Connect Online)
When there's an asterisk (*) next to a work order, it means there are additional notes and comments saved with the work order. The asterisk (*) shows you which work orders have comments and which do not, so you'll know if there's more information to view.
An asterisk (*) marking a work order number
Showing additional notes on the work order
Viewing notes on work orders
1. Open My Dashboard.
2. Select Work Orders from the Applications menu.
3. Click to select a work order with an asterisk (*).
The notes display in the comments field.
Adding a note to a work order
1. Open My Dashboard.
2. Select Work Orders from the Applications menu.
3. Click to select a work order with an asterisk (*).
The work order detail displays.
4. Click Work On It.
The work order form displays.
5. Use the Comment field to enter a note.
7. Click Update.
The comment is saved with the work order.
Copyright © 2025 Caselle, Incorporated. All rights reserved.
Related Articles
What does a work order marked with an ellipses (...) mean? (Connect Online)
An ellipses (...) means there's too much information to display. When a field length is not long enough to show the entire field value, Connect Online will show an ellipses (...) instead of displaying a partial field value. Clicking on the ellipses ...How do I work on a work order? (Connect Online)
Grab a work order to work on it. Use Connect Online to update a work order with important dates, notes, and so on. Working on a work order from the Work Order page 1. Open My Dashboard. 2. Use the Applications menu to select Work Orders List. Work ...Webinar: Connect Online Work Orders (2024.05)
Summary: Learn how to use Connect Online to view work orders in your list, enter work order information, submit new work orders, and everything you need to know about online work orders. Learn more about the Mobile app and how it can help you when ...Webinar: Connect Online Work Orders (2024.05)
Summary: Learn how to use Connect Online to view work orders in your list, enter work order information, submit new work orders, and everything you need to know about online work orders. Learn more about the Mobile app and how it can help you when ...Why can't I see a work order in my queue? (Connect Online)
View work orders that are assigned to you. Is the work order assigned to you? Unless you have access to see work orders for everyone, Connect Online will only show you the work orders assigned to you. If there's a work order out there that you should ...