How do I check if a task/activity linked to a job has a completed date?
Connect Online will not display a task/activity that is linked to a completed job in the Time Entry form. If you're troubleshooting why an employee cannot select a task/activity that is linked to a job, you'll want to check the job to see if a completed date is recorded.
Do this...
1. Open Connect Project Accounting > Jobs > Modify Existing Jobs.
2. Click to select the field titled Job and then enter the job number. Press Enter.
3. Find the field titled Completed Date.
4. Has the date listed already occurred?
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If the date has already occurred, the job is completed and the task will not display in the Time Entry form. You'll need to edit the Completed Date to display the task in the Time Entry form.
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If the date has not occurred, then you may need to check if the task is assigned to the employee's department.
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