How_do_I_show_an_alert_message_in_Inquiry_

How do I show an alert message in Inquiry?

An alert message in Inquiry is a way to share important information at the exact moment someone is viewing a record—before they take action.


What it’s for

It draws attention to details that might otherwise be missed during a quick lookup, helping staff make better decisions in real time.

 

Why you would show one

You’d use an alert message when something about the record needs immediate visibility, such as:

  • Outstanding issues
    Unpaid balances, expired licenses, or compliance problems.

  • Special handling instructions
    Notes about the animal, owner, or account that affect how staff should proceed.

  • Warnings or restrictions
    Flags like prior violations, holds, or do-not-process conditions.

  • Key context for accuracy
    Anything that helps prevent mistakes—like duplicate records or recent changes.

 

In practice

Inquiry is often the first place someone looks. An alert ensures they don’t have to dig for critical context—it’s presented clearly, right when it matters.


Do this...

1. Open Connect Animal License > Inquiry.

2. Click Options (F12).

The Options form displays.

3. Click to select the checkbox titled Show Alert Message.

4. Click OK.

Inquiry will show a pop-up dialog box on the screen when a user looks up a license with an alert message.

 

 

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