How do I update license information from Enter Billing Adjustments?
Updating license information on a billing adjustment ensures the adjustment is tied to the correct context—so the charge accurately reflects the specific license it applies to.
What it affects
A billing adjustment isn’t just about the amount—it’s also linked to details like license type, duration, or status. Updating this information keeps the adjustment aligned with the actual license record.
Why you would update it
You’d make this change when the license details connected to the adjustment need to be corrected or refined:
- Fix incorrect associations
The adjustment was applied to the wrong license type or term.
- Reflect a license change
The license was updated (e.g., from unaltered to altered, or short-term to annual), and the adjustment
needs to match.
- Ensure accurate fees
Different license types may carry different pricing, so the adjustment must align with the correct
structure.
- Maintain clean records
Proper linkage makes reporting, auditing, and future lookups clear and reliable.
In practice
This step keeps billing and licensing in sync. When the license details are accurate, the adjustment tells a complete and trustworthy story of how the final charge was determined.
1. Open Connect Animal License > Licenses > Enter Billing Adjustments.
2. Click the button titled Update License Information.
Connect opens the Update License Information form.
3. Update the owner's license information.
The owner's license information is updated.
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