How do I adjust a manual fee?
Update the transaction information on a saved manual fee.
Adjusting a manual fee allows you to modify a fee that was manually added to an account. This helps ensure that the fee amount and related account information remain accurate.
You might adjust a manual fee to correct the fee amount, update the reason for the charge, apply partial reductions, or reflect changes to penalties or administrative costs. Adjusting manual fees also helps support accurate billing, reconciliation, reporting, and audit tracking within Business Tax Collection.
Adjusting a manual fee
1. Open Connect Business Tax Collection > Businesses > Enter Manual Fees.
2. Click Edit (CTRL+E).
3. Use the Date field to enter the same input date that you used to record the transaction.
The transaction grid displays all of the transactions that were created on the input date.
4. Enter the reference number.
5. Now, change the properties on the payment adjustment.
6. Click Save (CTRL+S).
The updated transaction is saved.
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