How_do_I_change_the_recipient_s_email_address_

How do I change the recipient's email address?

Connect will send email notifications to the email address that is saved in the business record. You can change the Send To address by updating the business's email address.


Changing the recipient's email address

1. Open Connect Business Tax Collection > Businesses > Modify Existing Businesses.

2. Click to select the field titled Business.

3. Enter the business name or number and then press Enter.

4. Find the field titled Email on the Business tab.

5. Enter the new email address.


 

 

6. Click to select the checkbox titled Send Email.

The Send Email checkbox lets Connect know it should use this email address as the email recipient for email notifications.


7. Click Save (CTRL+S).

The email address is updated.

 

 

 

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