An employee is missing a leave entry. How do I fix it?
Issue
I'm looking at the leave report and it looks like an employee is missing a leave entry. How do I add the missing leave to the employee's leave balance?
Explanation
An employee may be missing a leave entry. The most common reasons for this error happen when the leave pay code is tied to the wrong leave rate or the employee is missing the leave pay code.
Solution
First, check the leave pay code in the employee record. (Modify Existing Employees > Pay Coides tab) Make sure the right leave pay code for the right leave rate is attached to the employee pay codes. If the employee is tied to the correct leave pay code, check to see if there's a start date on the leave pay code. Connect uses the start date on the leave pay code to calculate the leave pay code. If the start date is missing, the leave pay code will not calculate.
Second, calculate leave time for the pay period that wasn't included in the employee's leave balance. You can set up the options to only calculate leave for the employee and pay period with the missing leave entry. (Employees > Calculate Leave Time)
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