An_employee_is_missing_a_leave_entry._How_do_I_fix_it_

An employee is missing a leave entry. How do I fix it?

Issue

I'm looking at the leave report and it looks like an employee is missing a leave entry. How do I add the missing leave to the employee's leave balance?

Explanation

An employee may be missing a leave entry. The most common reasons for this error happen when the leave pay code is tied to the wrong leave rate or the employee is missing the leave pay code.

Solution

First, check the leave pay code in the employee record. (Modify Existing Employees > Pay Coides tab) Make sure the right leave pay code for the right leave rate is attached to the employee pay codes. If the employee is tied to the correct leave pay code, check to see if there's a start date on the leave pay code. Connect uses the start date on the leave pay code to calculate the leave pay code. If the start date is missing, the leave pay code will not calculate. 

Second, calculate leave time for the pay period that wasn't included in the employee's leave balance. You can set up the options to only calculate leave for the employee  and pay period with the missing leave entry. (Employees > Calculate Leave Time)

 

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • Where do I add an "other leave" entry?

      Use an other leave type to record a leave entry for information and reporting purposes. Connect Human Resources will not use the other leave type to calculate leave in the Connect Payroll application. But it does provide a way to track leave hours ...

    • Error: Employee missing state withholding pay code

      Issue An employee is missing a state withholding (SWT) pay code. Explanation Every employee should have a state withholding (SWT) pay code. When the state withholding (SWT) pay code is missing, the employee's amounts may report incorrectly. Solution ...

    • Error: Employee missing federal withholding pay code

      Issue An employee is missing a federal withholding (FWT) pay code. Explanation Every employee should have a federal withholding (FWT) pay code. When the federal withholding (FWT) pay code is missing, the employee's amounts may report incorrectly. ...

    • What happens to a leave entry when I update the general ledger?

      Issue I would like to know what happens to the leave entry that's created when I calculate leave time and how does it get updated to the general ledger? Explanation Leave time amounts and leave time adjustments are not tied to a transaction until the ...

    • How do I adjust leave time?

      How do I adjust leave time? Change an employee's leave hours. Leave hours include sick pay and vacation pay for employees that are eligible to accrue leave hours. When you calculate leave time, Connect uses the employee's leave pay codes and the ...