What_if_my_payroll_register_prints_with_a_blank_page_

What if my payroll register prints with a blank page?

If your payroll register is printing a blank page between report pages, or half of a pay check prints on one page and then shows the rest of the pay check on another page. 

Troubleshooting

Is this a custom report? Try using a master report to see if it causes the same error.

  • If you see the error again, contact customer support at (800) 228-9851 for assistance. 

  • If you don't see the error, there may be an issue with converting the report definition to use the new reporting engine. You can try to convert the report definition again by opening the old report definition from the payroll register (old) menu. You can also try using a master report to rebuild the report. If report doesn't print like it should, call customer support. They can help you rebuild the report. 

 

 

 

 

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