I_want_to_view_billed_interest_on_the_Payoff_tab_in_Property_Inquiry._How_do_I_do_that_

I want to view billed interest on the Payoff tab in Property Inquiry. How do I do that?

Version

2025.07.10

 

 

Issue

How does billed interest affect the total balance due, and when should it be reviewed? I want to make sure we are collecting the correct amount, accurately explaining charges to taxpayers, and ensuring interest has been assessed properly according to our rules.

 

 

Explanation

In Connect Property Tax Collection, billed interest reflects the interest that has been assessed on unpaid real property taxes.

 

Reviewing billed interest is important because it:

  • Ensures Accurate Balances: Billed interest becomes part of the total amount due. Viewing it confirms that the taxpayer’s balance reflects both the original tax and any accrued charges.
  • Supports Clear Communication: When speaking with property owners, you can clearly explain how the total due was calculated, including any interest applied for late payment.
  • Prevents Collection Errors: Verifying billed interest helps avoid under- or over-collection and ensures payments are applied correctly.
  • Maintains Compliance: Interest is typically assessed according to statutory requirements. Reviewing billed amounts helps confirm that charges align with established rules.

In short, viewing billed interest provides a complete and accurate picture of what is owed.

 

 

Solution

To view the billed intererst column on the Payoff tab in Real Property Inquiry, 

  • Connect Desktop Applications: Download and install version 2025.07.10 or later. 
  • Caselle Hosted Solution: This update has been installed. 

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