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How do I view unapplied payments? (Real Property)

Use Real Property Inquiry to view unapplied payments associated with a property and determine whether any received funds still need to be allocated to taxes, penalties, interest, or other charges. This inquiry helps you research payment activity, resolve account discrepancies, and ensure all payments have been applied correctly.

Examples:

  • Review a property's account to identify payments that have been received but not applied.
  • Research why a taxpayer's balance has not changed after a payment was made.
  • Locate unapplied funds before processing a refund or payment adjustment.
  • Verify that payments were allocated to the correct tax year or charges.
  • Resolve account discrepancies during reconciliation or customer service inquiries.

 

By viewing unapplied payments in Real Property Inquiry, you can quickly investigate payment issues, ensure funds are properly allocated, and maintain accurate property tax records.

 

Viewing unapplied payments on a real property

1. Open Connect Property Tax Collection > Real Property Inquiry.

2. Use the Property box to enter a real property and then press Enter.

3. Click to select the Payoff tab.

4. Use the Unapplied column to view unapplied amounts.

 

 

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