Error: Customer missing a billing service for transactions

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• Error: Customers missing final disconnect date on a billing service

  Issue A final bill customer is missing the final disconnect date on a billing service that was disconnected with the final bill. Explanation A final bill customer should have a final disconnect date on each billing service that will not be billed ...

• How do I check for transactions missing a billing type?

  When a billing, billing adjustment, or write-off is entered, the user is supposed to add the billing type. The billing type identifies the transaction as a billing, billing adjustment, or write-off. A billing transaction should be assigned to a ...

• Error: Customers missing a billing service for the deposit

  Issue A customer has a billing service that requires a deposit but a deposit is not recorded. Explanation A customer should have a billing service for each deposit. Solution These steps will link the billing service to the deposit. Refund the ...

• Error: Customers without a billing service for the meter

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