Error: There are x retired meters that can be deleted

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• Error: There are x inactive customers that can be deleted

  Issue There inactive customer accounts in the database. Explanation When a customer is final billed, the customer account can be deleted if the customer balance is zero, the customer does not have any deposits, and the account history age is more ...

• Error: Meters with a register title

  Issue A meter is missing a title for a register. Explanation Some reports and transactions use the meter register title. There can be issues recording and reporting usage for a meter if the meter is missing a register title. Solution Update the meter ...

• Error: Duplicated EMR IDs

  Issue One or more meters is using the same electronic meter reading (EMR) identification number. Explanation If you are using an electronic meter reading identification number for electronic reading, some meter reading companies will require each ...

• Error: Maximum receipt number reached

  Issue I'm using a third-party application to record payments and generate receipts. When the receipts are imported into Cash Receipting, an error message says the maximum receipt number has been reached and the workspace can't create any new ...

• Error: Duplicated meter read route/sequence combination

  Issue A read route/sequence is being used on more than one customer with the same service or it is being used on more than one service. Explanation Some electronic reading companies do not allow you to use the same read route/sequence for a service ...