How do I cancel an action on a work order? (Connect Online)
Delete an action from a work order. This option is available for work orders created in Utility Management.
Canceling an action
See the help topic titled How do I view the work order detail?
2. Click the Modify button.
Modify button on Work Orders page
What if the Modify button is missing? The Modify button is available on the screen if the work order was created in Utility Management Service Orders. If the Modify button is missing, it means the work order was created in Maintenance Orders.
3. Select Cancel this Action.
Selecting Cancel This Action from the Modify menu
The Canceled Comments form displays.
Adding a comment to a canceled work order
4. Enter a comment to explain why the action was canceled (optional).
5. Click Save.
The action is canceled.
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