How_do_I_modify_transactions_

How do I modify transactions?

A transaction is any entry that records an exchange or transfer of goods, services, or funds. Use Modify Transactions to make changes to entries that cannot be made using the other routines in Connect Utility Management.

Warning! Contact Customer Service at (800) 243-8275 before you attempt to use Modify Data. The tools in Modify Data will modify or delete transactions. There is no undo for this routine.

 


Before you get started

Modifying transactions

1. Open Connect Utility Management > Organization > Modify Data.

The Modify Data Menu window displays on the screen.

Modify Data Menu


2. Click to select Modify Transactions.

 

 

 

 

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