How do I verify Connect Online Web Service is installed correctly?
After Connect Online Web Service is installed, launch the web address that you received in the email from Caselle.
Verifying Connect Online Web Service is installed correctly
1. Open the email that includes the authorization code and web address from Caselle.
2. Click on the link to the web address.
You may need to copy and paste the web address if the link is not available.
Example: [OrganizationName].Caselle.com
The Caselle Online Login page should display if everything is set up correctly.
Connect Online Login
3. Did the Connect Online web page launch?
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Yes, the Connect Online portal launches the log in page, the installation is successful. And you're ready to start using the Connect Online portal.
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No, the Connect Online portal does not launch, call customer service (800) 243-8275 for assistance.
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