Error: Locations with duplicate meter sequences
Issue
A location has more than one meter assigned to a sequence number.
Explanation
Each meter at a location should be assigned to a new sequence number. The application uses the meter ID and sequence number combination to bill the service.
Solution
Contact customer service at (800) 228-9851 for assistance.
202305 2023Mar27
Copyright © 2025 Caselle, Incorporated. All rights reserved.
Related Articles
Error: Locations with duplicate meter sequences
Issue A location has more than one meter assigned to a sequence number. Explanation Each meter at a location should be assigned to a new sequence number. The application uses the meter ID and sequence number combination to bill the service. Solution ...
Error: Duplicate period meter readings in the same period
Issue There's more than one meter reading for the same meter with the same meter reading information in the same period. Explanation Under normal circumstances, each meter should only have one meter reading recorded in a period. If a meter has more ...
Error: Locations with an inactive meter
Issue A location has a meter that is not active. Explanation An inactive meter cannot be billed and cannot record meter activity. Solution Submit a support ticket for assistance.
Error: Locations with an inactive meter
Issue A location has a meter that is not active. Explanation An inactive meter cannot be billed and cannot record meter activity. Solution Submit a support ticket for assistance.
Error: Locations with an inactive meter
Issue A location has a meter that is not active. Explanation An inactive meter cannot be billed and cannot record meter activity. Solution Submit a support ticket for assistance.