Error_Duplicate_period_meter_readings_in_the_same_period

Error: Duplicate period meter readings in the same period

Issue

There's more than one meter reading for the same meter with the same meter reading information in the same period. 


Explanation

Under normal circumstances, each meter should only have one meter reading recorded in a period. If a meter has more than one meter reading in the same period, it may create a duplicate billing.


Solution

Use the error report to locate the duplicate meter reading and then delete it.  

Contact customer service at (800) 228-9851 for assistance. 

 

202305 2023Mar28

 

 

Copyright © 2025 Caselle, Incorporated. All rights reserved.

    • Related Articles

    • Error: Invalid pay period frequency

      Issue The employee does not have a pay period frequency. Explanation The pay period frequency specifies how often an employee is paid. For example, weekly, biweekly, semi-monthly, or monthly. If the pay period frequency is missing, the payroll system ...

    • Error: Start date after pay period end date

      Issue The primary position has a start date after the pay period end date. Explanation This error occurs when the employee has a start date or hire date after the pay period end date, or the employee does not have current exceptions, or there are ...

    • Error: Start and hire dates after pay period end date

      Issue The primary position has a start date or hire date after the pay period end date. Explanation This error occurs when the employee has a start date or hire date after the pay period end date, or the employee does not have current exceptions, or ...

    • Error: Invalid pay period frequency

      Issue The employee does not have a pay period frequency assigned. Explanation A pay period frequency determines how often an employee is paid, such as weekly, biweekly, semi-monthly, or monthly. If a pay period frequency is not assigned, Connect ...

    • Error: Hire date after pay period end date

      Issue The primary position has a hire date after the pay period end date. Explanation This error occurs when the employee has a start date or hire date after the pay period end date, or the employee does not have current exceptions, or there are ...