Error_Duplicate_period_meter_readings_in_the_same_period

Error: Duplicate period meter readings in the same period

Issue

There's more than one meter reading for the same meter with the same meter reading information in the same period. 


Explanation

Under normal circumstances, each meter should only have one meter reading recorded in a period. If a meter has more than one meter reading in the same period, it may create a duplicate billing.


Solution

Use the error report to locate the duplicate meter reading and then delete it.  

Contact customer service at (800) 228-9851 for assistance. 

 

202305 2023Mar28

 

 

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