Error: Duplicate period meter readings in the same period
Issue
There's more than one meter reading for the same meter with the same meter reading information in the same period.
Explanation
Under normal circumstances, each meter should only have one meter reading recorded in a period. If a meter has more than one meter reading in the same period, it may create a duplicate billing.
Solution
Use the error report to locate the duplicate meter reading and then delete it.
Contact customer service at (800) 228-9851 for assistance.
202305 2023Mar28
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