Error_Invalid_pay_period_frequency

Error: Invalid pay period frequency

Issue

The employee does not have a pay period frequency. 


Explanation

The pay period frequency specifies how often an employee is paid. For example, weekly, biweekly, semi-monthly, or monthly. If the pay period frequency is missing, the payroll system cannot determine how much to pay the employee based on their annual salary or hourly rate. It may also miscalculate overtime, benefits, and deductions. 


Solution

To fix this error, add a pay period frequency. (Organization > Organization)

1. Open Connect Payroll > Organization > Organization. 

2. Use the Standard Pay Frequency box to select a pay period frequency. 

3. Click Save  (CTRL+S).

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