Error_Invalid_pay_period_frequency

Error: Invalid pay period frequency

Issue

The employee does not have a pay period frequency assigned.


Explanation

A pay period frequency determines how often an employee is paid, such as weekly, biweekly, semi-monthly, or monthly.

If a pay period frequency is not assigned, Connect cannot determine the correct payroll schedule for the employee. This may prevent the system from accurately calculating earnings, overtime, benefits, deductions, and other payroll amounts.


Solution

Assign a pay period frequency in Organization.

1. Open Connect Payroll > Organization > Organization. 

2. Use the Standard Pay Frequency box to select a pay period frequency. 

3. Click Save  (CTRL+S).


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