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How do I delete a payment?

Deleting a payment removes a payment record that should no longer be applied to an account. This helps maintain accurate account balances and ensures financial records reflect correct payment activity.

You might delete a payment if it was entered in error, duplicated, applied to the wrong account, or needs to be replaced with corrected payment information. Deleting incorrect payments also helps support accurate reconciliation, reporting, and audit tracking within Business Tax Collection.

 

Deleting a payment

1. Open Connect Business Tax Collection > Businesses > Enter Payments.

2. Use the Date field to enter the same input date that you used to record the transaction.

The transaction grid displays all of the transactions that were created on the input date.

3. Click Delete (CTRL+D).

The Delete Payments form appears. If you need to change the Input Date, you'll need to click Cancel so you can enter a different date on the Enter Payments form.

4. Choose an option.

You can delete payments by reference number or reference number range, or you can delete all of the payments entered on the input date. Remember, there is no undo for this option. The only way to restore the payment is to re-enter it.

5. Click OK.

The payment is deleted.

 

 

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